If my son's key worker is free she'll come to the door when she sees me, so I normally chat to her once or twice a week (he's in 3 times a week). She normally adds at least one photo to tapestry every day showing what they've been doing though. My boy has had 4 different keyworkers at 2 different nurseries and the level of contact has varied greatly, so I have no idea what's normal. If you've specifically requested more support at drop off and she hasn't been providing that, I would chat to the manager again.
My LO doesn't even know who to go to as her key worker. I don't particularly like the key worker either. When my lo broke her arm when she finally went back to nursery i told KW she needs extra help getting on the toilet as she only has one arm. pick up time and she was in shorts (it wasn't warm) she had completely pee'd herself twice as no one helped her and was put in shorts as it was the only change of clothes she had left. Next morning mentioned it to KW she turned round and said that's not true, like i was lying! I said she was sent home in flipping shorts with two bags of stinking wet leggins and pants! Sorry that was my little rant, Some KW are overrated!!!
Quite frequently but it will be fairly brief in person. If it isn't her keyworker then another staff member will do it- it's usually anything important they need to tell me there and then or just whether she's had a good day. They will also tell me if any clothes are wet& why and if they've put any spares on her they will tell me that. They use an app for updates of what she has been doing. The staff are all really great though and they are still helping my daughter a lot with the toilet because she's scared to go alone so someone will always be there for her etc
Our keyworker always gives us a proper handover at pick up, my older child also had the same keyworker when she as at the nursery last year so we always have a little chat about both girls. We even saw our key worker in the park next to the nursery on their lunch break the other day and they shouted over to say hello and was playing with Lily 🥺
I should add her key worker from the toddler room was brilliant and lovely, LO adored her. Maybe we were too spoilt with her being so great!
I don't think we have a specific key worker, but there's various people in her room, so I speak to one of those (whoever's there) if I have any questions on pick up. They very rarely instigate the conversation.
@Katie O sorry to hear this. I would be annoyed too
@Katie O I know what you mean. My son's KW in previous room was so lovely
I don't know if he's got a specific keyworker yet, he started end of oct but they all give little inputs. They use the app famly, where we are updated with things like meals and toileting, activities they are doing and they sent me an observation with a picture of him reading a story to all thr children. Well making up story with every page he turned, so I'm not concerned :) I was devastated his last nursery closed but these are more informative on a daily basis whereas his other nursery gave us weekly updates and I didn't know if he had a nappy change etc unless he had an accident and never knew what he ate and drank, even though they were brilliant with him. Xx
In my experience with big nurseries you don’t tend to have much contact with Keyperson unless there’s specific issues, at the start/end of the day they’ll have jobs and other responsibilities, like setting up activities, emptying nappy bins etc if every child’s keyperson was at the door to greet the children/say goodbye to the children nothing would ever get done and there would be no staff available in the room. All the staff should have a relationship of some sort with each child in order to be able to feedback
My son’s nursery ensure the key worker is the adult available at the start/end of the day if they are still there and if not it’s the room lead/deputy xx
I said I don’t have much interaction with our key worker, but overall communication is good. They write detailed stories of an activity once a week (my son goes 3 days) and send photos on 2 days out of 3. Someone usually tells me about his day at pickup, although it’s always different people. We also have parents evening once a term when it’s 10 minutes privately with the key worker to talk about anything. So overall as long as I know what and how he is doing, I’m not much bothered which member of staff it comes from
My son has a key worker & is brilliant with him. My mum currently does nursery drop off in the mornings as I also have a 3 month old & she’s always at the door waiting for him. On collection will be a different member of staff who has been with him all day & explains his day. If there are any issues, his key worker will ring me. We also have updates via Blossom & meetings every 8 weeks for his myplan+
Also to say I've specifically asked the senior nursery staff if my son can have a bit more support at drop off in the AM as he's going through a bit of separation anxiety again (or wants me). She doesn't do this and I have to flag someone else down instead.