nursery complaints - opinions please!
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This is not good ! It’s really poor and they are just trying to make themselves look good - I wouldn’t be happy with this . Loads of kids cry on drop off ! Parents wouldn’t complain.
Oh my goodness, this is awful! My 2 year old has days still now when he fusses a bit going in, after over 12 months. Other children in the line are much unhappier and louder about it but I would never complain - it’s so unsettling for some kids. That’s so unreasonable of the nursery - I’d also be looking at changing, they don’t sound supportive at all. Can you have a follow up conversation with them or lodge a complaint to their head office? I’d also maybe ask for their policy about settling new children in and assisting to manage that process with you instead of criticising and mum shaming you.
This is wild to me. When my two were in nursery there was a little girl in pre school who would work herself up so much every morning that she’d literally be vomiting. Other than telling the managers that her and her Mum were outside one morning and might need some help I would never think to complain. Nobody knows anyone else’s child’s circumstances. The worst part is the nursery not offering you and your son the correct support though, I’ve literally never heard of anyone being told they had to wait for everyone else to drop off. Honestly if you love the nursery then I’d be asking for a conversation with management to fully understand their stance and see if you can reach an agreement that suits your family but honestly I would personally be looking elsewhere for childcare. I wouldn’t trust them after this happening so early on. So sorry this has happened!
Leave the Nursery but first look for a good capable childminder it might be a better setting for your son.
That is so awful from the nursery! They should be supporting him and helping him to settle in not tell you that you can’t bring him in until a certain time! Huge red flag!
It's other people who have the problem with your son's PERFECTLY NORMAL behaviour, if they don't like it maybe they can all sit and wait in their cars until you've gone in. How bizarre that people have complained and nursery haven't just gently told them that that's what it's like at nursery drop offs! Mine still cries sometimes when I leave her after 6 months (always totally fine when she's inside) and all they have ever done is reassure me that she'll be fine! I'd look for alternatives if you can and give the feedback when you take him out. It doesn't sound like the deserve to have your son. If you don't want to look elsewhere I'd ask for a meeting about it with the manager and calmly inform them that what they're asking is unreasonable and unfair. Get a few quotes from their website as well, I bet you can find a few that are at odds with how you've been treated. I'm so sorry this has happened. They're dicks
I could understand them suggesting it as a short term idea to help support your son, if you thought that was suitable, but not calling you in like a naughty parent and telling you you HAVE to wait until last
🚩 do not send your child there if it’s an inconvenience for them to settle your child
I think that’s awful I’d not feel comfortable keeping my child there. I mean how can they say that and not expect you to feel shameful. Also I see kids crying quite often at my sons nursery and I would never complain about it that’s such a bizarre thing to do as a parent
Thank you everyone, I’ve asked for a meeting with the manager (she was the one who told me about the complaints etc) but i’m considering pulling him out! he’s planned to go to preschool in sept anyways so might just hold off on any childcare until then!
This is so strange. I've never come across this. If we see other children struggling at drop off we always console the other parent and try to get our child to play with them if it might distract them. The staff are always very good and accommodating with upset children and we have been in that situation too. Whoever complained about a 2 year old crying needs their head looking at!
Definitely leave. They clearly don’t have the patience.
This is awful on the nursery and actually flags so many more alarm bells. Also awful parents (who ultimately in time you will become close too and form friendships). I would be looking for an alternative childcare option.
Omg I’d be removing my child asap! My boy used to cry and they would do everything they could to help. That nursery and those parents should be ashamed!!
Wow. I’d be leaving and going to another nursery ASAP. 🚩